# Privacy Policy for Vibes POS This Privacy Policy describes how **Vibes POS** (“Vibes POS,” “we,” “us,” or “our”) handles information when you use the **Vibes POS Android application** (“App”). Vibes POS is a point-of-sale application designed to help businesses manage sales and related business operations. We are committed to protecting the privacy and security of information processed through the App. ## 1. Information We Collect Depending on the features used and the configuration of your Vibes POS account, the App may collect or process the following categories of information: ### Account and Business Information We may process information associated with your account or business, including: * User name * Email address * Phone number * Business or store name * Branch or outlet information * User roles and permissions * Account identifiers and login information ### Transaction and POS Information When the App is used to process or record sales, we may process information such as: * Transaction details * Order details * Products and services purchased * Prices, discounts, taxes, and totals * Payment method * Transaction date and time * Receipt and invoice information * Refund, return, or cancellation information Vibes POS may record information about payment transactions, but payment card information may be handled directly by an integrated payment processor or payment terminal rather than stored by Vibes POS. ### Customer Information If a business chooses to enter customer information into Vibes POS, the App may process information such as: * Customer name * Phone number * Email address * Customer account or reference information * Purchase history * Loyalty or reward information, where applicable Businesses using Vibes POS are responsible for ensuring that they have an appropriate legal basis or permission to enter and process their customers' personal information. ### Device and Technical Information We may automatically collect limited technical information necessary to operate, secure, maintain, and troubleshoot the App, including: * Device model * Android version * App version * Device or installation identifiers * IP address * Diagnostic information * Crash reports * Error logs * App performance information ### Permissions and Device Features Vibes POS may request access to certain Android device features when required for POS functionality. Depending on the features available in your version of the App, these may include access to: * **Camera:** for scanning barcodes, QR codes, or other supported codes. * **Bluetooth / Nearby Devices:** for connecting to supported receipt printers, barcode scanners, payment terminals, or other POS hardware. * **Network / Internet:** for communicating with Vibes POS servers and synchronizing business and transaction information. * **Storage or Media:** where required to import, export, save, or share supported files, reports, receipts, or images. * **Location:** only where a specific Vibes POS feature requires location information and the appropriate Android permission is requested. The App will request Android permissions when required by the relevant feature. You can manage permissions through your Android device settings, although disabling a permission may prevent the related feature from functioning. ## 2. How We Use Information We may use information processed through Vibes POS to: * Provide and operate the Vibes POS service. * Authenticate users and manage accounts. * Record and synchronize POS transactions. * Generate receipts, invoices, reports, and transaction records. * Manage products, inventory, customers, branches, and other POS functionality. * Connect the App with supported POS hardware and third-party services. * Maintain the security and integrity of the App and our systems. * Detect and prevent fraud, misuse, and unauthorized access. * Diagnose technical problems and improve reliability and performance. * Provide customer and technical support. * Comply with applicable legal and regulatory requirements. We do not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required. ## 3. How We Share Information We do not sell personal information. We may disclose information in limited circumstances, including to: ### Service Providers We may use third-party service providers to support functions such as hosting, cloud infrastructure, authentication, analytics, crash reporting, communications, technical support, and other services necessary to operate Vibes POS. These providers may process information only as necessary to provide services to us and subject to applicable contractual and legal requirements. ### Payment Providers Where Vibes POS integrates with payment processors, banks, payment terminals, or payment gateways, transaction information may be transmitted to those providers to complete or manage payments. Payment providers process information according to their own terms and privacy policies. ### Business Integrations If a business enables an integration with another service, relevant information may be shared with that service as necessary to provide the requested integration. ### Legal Requirements We may disclose information where we reasonably believe disclosure is required to: * Comply with applicable law, regulation, court order, or lawful government request. * Protect the rights, property, or safety of Vibes POS, our users, customers, or others. * Investigate fraud, security incidents, or misuse. * Establish, exercise, or defend legal claims. ### Business Transfers If Vibes POS or the business operating it is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction, subject to applicable law. ## 4. Data Storage and Security We use reasonable administrative, organizational, and technical measures designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction. These measures may include access controls, authentication mechanisms, encrypted communications, system monitoring, and other security safeguards where appropriate. However, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their login credentials and for securing devices on which Vibes POS is installed. ## 5. Data Retention We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Vibes POS service, maintaining business and transaction records, resolving disputes, enforcing agreements, and satisfying legal, accounting, tax, or regulatory obligations. Retention periods may vary depending on the type of information and the requirements applicable to the business using Vibes POS. When information is no longer required, we may delete or anonymize it in accordance with our retention practices and applicable law. ## 6. Business Customers and Data Controllers Where Vibes POS is provided to businesses, the business using Vibes POS may determine what customer and transaction information is entered into the system and how that information is used. In such circumstances, the business may act as the **data controller** or equivalent entity under applicable privacy law, while Vibes POS may act as a **data processor** or service provider. If you are a customer of a business using Vibes POS and have questions about information that business has collected about you, you should generally contact that business directly. ## 7. Your Privacy Rights Depending on your location and applicable law, you may have rights regarding your personal information, including the right to: * Request access to your personal information. * Request correction of inaccurate information. * Request deletion of certain information. * Object to or restrict certain processing. * Request a portable copy of certain information. * Withdraw consent where processing is based on consent. * Submit a complaint to an appropriate data protection authority. These rights may be subject to legal limitations and exceptions. To submit a privacy request concerning information controlled directly by Vibes POS, contact us using the details in the **Contact Us** section below. ## 8. Children's Privacy Vibes POS is a business point-of-sale application and is not intended for use by children. We do not knowingly collect personal information directly from children through the App for the purpose of providing accounts to children. If we learn that personal information from a child has been collected inappropriately, we will take reasonable steps to address the matter in accordance with applicable law. ## 9. Third-Party Services Vibes POS may contain integrations with or links to third-party services, such as payment processors, accounting systems, delivery services, analytics providers, or other business platforms. This Privacy Policy does not govern the independent privacy practices of those third parties. We recommend reviewing the privacy policies of any third-party services you choose to use. ## 10. International Data Transfers Depending on where Vibes POS and its service providers operate, information may be processed or stored in countries other than the country in which it was originally collected. Where required by applicable law, we take appropriate measures designed to protect personal information transferred internationally. ## 11. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes to Vibes POS, our business practices, legal requirements, or technologies. When we make changes, we will update the **Last Updated** date at the top of this Privacy Policy. Where required, we may provide additional notice of material changes. We encourage users to review this Privacy Policy periodically. ## 12. Contact Us If you have questions, requests, or concerns regarding this Privacy Policy or the privacy practices of Vibes POS, please contact: **Vibes POS** **Email: samsushj@gmail.com For privacy-related requests, please include sufficient information for us to identify the relevant Vibes POS account and understand your request. ---